Accessibility Statement for Self Storage Barnet

Self Storage Barnet is committed to providing an accessible and inclusive experience for all customers and visitors, both online and at our storage facility. This Accessibility Statement explains the steps we are taking to make our services easier to use for everyone, including disabled customers, older people, and those using assistive technologies.

Our commitment to accessibility

We aim to make our self storage services in the Barnet area accessible to the widest possible audience. Our goal is to ensure that customers can research units, understand prices and features, and contact our team without facing unnecessary barriers. We are working towards meeting the Web Content Accessibility Guidelines, WCAG 2.1, at the AA level wherever it is practical to do so.

These guidelines explain how to make digital content more accessible for people with a wide range of access needs, including visual, auditory, cognitive, and motor impairments. Following these guidelines helps create a better user experience for everyone in Barnet and beyond.

WCAG 2.1 AA compliance

Our website is being developed and reviewed with WCAG 2.1 AA success criteria in mind. This includes maintaining sufficient colour contrast between text and background, using scalable text that can be resized, and providing clear headings and labels to support navigation. Wherever possible, information is presented in a consistent layout so visitors can quickly find unit sizes, security details, and opening hours for our self storage site in Barnet.

We regularly review content and design choices to identify areas that may fall short of WCAG 2.1 AA standards and schedule improvements as part of our ongoing accessibility work.

Screen-reader compatibility

The Self Storage Barnet website is designed to work with common screen-reader software. We aim to ensure that important elements such as headings, paragraphs, lists, and form fields are correctly structured so they can be understood when read aloud. Where images are used, we are working to provide meaningful alternative text so that screen-reader users can understand the purpose of visuals, including photos of our storage units and facilities.

We avoid relying solely on images or colour to convey essential information, so that customers using screen-readers or high contrast settings can still access key details about storage options in Barnet.

Keyboard navigation

Our website is designed so that you can navigate most features using a keyboard alone, without needing a mouse or touchpad. This includes moving between menu items, selecting links, and completing forms to request quotes or ask questions about our self storage units in Barnet.

We aim to provide a logical tab order and visible focus indicators so users can clearly see where they are on the page while navigating with the keyboard. If you experience any difficulty using keyboard controls on our site, please let us know so we can investigate and address the issue.

Ongoing improvements for accessible Self Storage Barnet services

Accessibility is an ongoing process. We regularly review our website and customer journey for Self Storage Barnet to identify improvements. As we add new content or features, we aim to build accessibility into the design from the start. This may include clearer labels on online forms, simplified language for complex information, and improved instructions for booking or managing storage units.

We also welcome feedback from customers and visitors who use accessibility tools or have specific access needs. Your experience helps us understand where we can improve our site and services.

Contact us with accessibility requests

If you encounter any accessibility barriers while using the Self Storage Barnet website or services, or if you need information in an alternative format, you can contact us using the regular contact methods shown on our site. When you get in touch, please describe the issue you are facing, the page or service you were trying to use, and any assistive technology you rely on. This will help us respond effectively and work towards a solution.

We take accessibility requests seriously and will do our best to respond within a reasonable timeframe. Our aim is to ensure that everyone looking for self storage in Barnet can access the information and support they need.

Review of this Accessibility Statement

This Accessibility Statement for Self Storage Barnet will be reviewed and updated periodically to reflect changes in standards, technology, and our own services. As we make improvements to accessibility, we will update this page so customers can see the steps we are taking to support inclusive access across the Barnet area.